Anyone who designs emails knows that the current landscape of compatibility and rendering from the many different email clients makes the Netscape/IE browser wars of the late 90s look like a sandbox skirmish. Many of us have come to terms with having to continue to use antiquated <font> and <table> based HTML to get a… [more]

I had two cards with points from the ESPNZone, one with one single point, the other with 74 points. I asked the clerk to merge the two cards together. He stated that was impossible. I submit that that is technological impasse is rather convenient for ESPN.

Because, I can not move that one… [more]

The founding brothers where I work used to have their own weekly call-in show on NPR where they learned the art of answering the caller’s question:

Keep it brief,
Answer the question and
Move on.

Their reasoning was that whatever question a single individual brings to the table is typically relevant only to that person and a handful of… [more]

For years, my Delaware Shakespeare Festival had a central phone number, but did not have a central office or operator. So many calls got lost or responded too well too late. It was an unfortunate shortcoming that we could not find a (cost free) means of forwarding that one number to a different or even… [more]