Gregory Robleto

May 15 2008 No Comments Read more in customer experience, dc

Old Town Alexandria’s Trolley is great for tourists

When you get off the Metro at the bus depot at King Street station, there are six bays which have 2-3 bus lines that stop at each. The locals surely know where they are going, but what about the tourists getting off the Metro who can not or will not walk the 18 block to the waterfront? They are lost in a confusing set of identical choices. Each bus looks alike; the only differentiator is a numbering system that can only be decoded by being super-human enough to translate the line-art maps of the different bus routes. It’s an intimidating and frustrating experience.

But not anymore, enter the Old Town Trolley.

The Old Town Alexandria Trolley

The trolley simply is the bus for the tourists. It goes straight down King Street to the waterfront, and even explains that right on the side of the vehicle. Now, when tourists get off the Metro there is no confusion of what bus number they want, they just have to look for the big red and black trolley car.

A great way to improve the tourists experience in Old Town.  

The trolleys run from 10 a.m. to 10 p.m. daily, between N. Union Street (by the river) and the King Street Metro station, making lots of stops for hopping on and off to check out all the shops, restaurants and attractions found along Old Town’s main thoroughfare.

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