How much of your audience will you sacrifice to provide the best experience for the rest? Web designers struggle with this question in regard to determining when to cut support for a particular browser. Is Netscape with only 2% of the market share worth disregarding? How about IE 5.0 with still 20%? Would you ever… [more]

On a very full Metro ride into work this morning, the driver chided us riders in the typical fashion as he drove to the next stop.
Attention customers, when you hear the chimes the doors are closing, please do not block the doors, if you block the doors this train with be unloaded.
Every time I hear… [more]

Do you know whether to give a tip or a gift to your hairdresser? What is appropriate for a boss? How about a dog-walker? Niether did I. So this article by Real Simple was real useful is planning how to deal with holiday tipping.

Holiday Tipping: Who? How Much? by Real Simple… [more]

At the CVS at Farragut North three cashiers stood idly waiting to serve someone in the line. Five feet to the right I stood at the photo counter awaiting assistance. The inevitable resolution was that I need to go walk through the cashier line to get a clerk to walk back over to the photo… [more]