Do you know whether to give a tip or a gift to your hairdresser? What is appropriate for a boss? How about a dog-walker? Niether did I. So this article by Real Simple was real useful is planning how to deal with holiday tipping.

Holiday Tipping: Who? How Much? by Real Simple

At the CVS at Farragut North three cashiers stood idly waiting to serve someone in the line. Five feet to the right I stood at the photo counter awaiting assistance. The inevitable resolution was that I need to go walk through the cashier line to get a clerk to walk back over to the photo counter to get my pictures. Protocol and structure are important in a business, but so too is knowing when to deviate to improve the customer experience.